Welcome to
The 1st Workshop on Service Quality and Quantitative Evaluation in new Emerging Technologies

Jun 24-27, 2019 - Prague, Czech Republic

Held in conjunction with the IEEE 7th International Conference on Cloud Engineering (IC2E)


The advent of the as-a-Service paradigm has brought an unprecedented revolution in the ICT field. The self-service and pay-per-use models fostered by this paradigm shift have been adopted in many emerging technologies such as Cloud Computing, Internet of things, Big Data, Fog Computing, Software Defined Networks. Whatever the technology, services are still delivered along with very generic grants (expressed by means of simple SLA) on the service quality level, which turn to be unsatisfactory for Customers. This workshop aims at collecting the most recent results in terms of Quantitative evaluation of the Quality of Services, intended as performance, dependability and security, in the new emerging ICT paradigms (Cloud, Internet of things, Big Data, Fog Computing, Software Defined Networks) focusing on what the Service Providers can concretely grant in SLAs and what Customers can autonomously measure and verify.

Important dates

Paper Submission Deadline: March 8th, 2019 March 30th, 2019 (firm)

Notification of Acceptance: April 15th, 2019

Camera-ready submission Deadline: April 22, 2019

Paper Submission

We invite original research papers that have not been previously published and are not currently under review for publication elsewhere.
Submitted papers should be no longer than 8 pages in two-column IEEE proceeding format.
The Workshop Proceedings will be part of the IC2E 2019 Proceedings and will be submitted for publication to IEEE Xplore (http://ieeexplore.ieee.org)

Best papers presented at the workshop will be selected and the corresponding authors will be invited to submit an extended version of their papers for possible publications in: TBA  

Submission link


Download CFP

Workshop topics include, but are not limited to:


  • Innovative QoS models
  • SLA models and languages
  • Security SLAs
  • Innovative security metrics
  • Innovative quality metrics
  • Innovative measurement technologies
  • Innovative models for quality metrics prediction
  • Innovative solution for customer-oriented quality verification
  • Quality-Cost prediction models
  • Blockchain and Smart Contracts for SLAs
  • Standards and specification for cloud services’ integration


  • Cloud/IoT/Big Data/Fog/SDNs security metrics
  • Cloud/IoT/Big Data/Fog/SDNs quality metrics
  • Data security across multiple domains
  • QoS and SLA in Big Data Services


  • Adoption of SLA in Cloud/IoT/Big Data/Fog/SDNs
  • Evaluation of Cloud architectures
  • Quantitative Security Assessment of Cloud/IoT/Big Data/Fog/SDNs
  • Quantitative evaluation of Industrial Experiences
  • SLAs in Industrial case studies


  • Jun 24 - 27, 2019.

    Prague, Czech Republic.

    Workshop of IC2E 2019

    IEEE 7th Int. Conference on Cloud Engineering.

    Conference link


Workshop chairs

Dr. Giuseppe Di Modica

Università degli Studi di Catania, Italy

Prof. Massimiliano Rak

Università della Campania Luigi Vanvitelli, Italy

Publicity Chairs

Antonino Galletta, University of Messina, Italy
Orazio Tomarchio, University of Catania, Italy

Technical Programme Committee

Orazio Tomarchio, University of Catania, Italy
Antonella Di Stefano, University of Catania, Italy
Antonio Celesti, University of Messina, Italy
Antonino Galletta, University of Messina, Italy
Martin.G.Jaatun, University of Stavanger, Norway
Sudip Mittal, University of Maryland Baltimore County, USA
Karuna Pande Joshi, University of Maryland Baltimore County, USA
Alessandra De Benedictis, Università di Napoli Federico II, Italy
Valentina Casola, Università di Napoli Federico II, Italy
Umberto Villano, Università del Sannio, Italy
Seokho Son, Electronics and Telecommunications Research Institute (ETRI), South Korea
Haider Abbas, KTH Royal Institute of Technology, Sweden
Steve Versteeg, CA Technologies, USA
Jordi Guitart, Technical University of Catalonia, Spain
Jonathan Lejeune, Sorbonne Université/CNRS, France
Saurabh Garg, University of Tasmania, Australia
Rasool Asal, British Telecom, United Kingdom
Thomas Ledoux, IMT Atlantique, France
Jörg Lässig, Zittau/Görlitz University of Applied Sciences, Germany

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